Terms & Conditions
Terms of Use
Last Updated & Effective Date: 7/14/25
These Terms of Use ("Terms") govern your access to and use of this website, services, programs, and digital products offered by Kaleidoscope Transformation Collective (“Company,” “we,” “our,” or “us”). By using this site or engaging with our services, you agree to these Terms. If you do not agree, do not use the site.
1. Scope of Agreement
These Terms apply to all users of our website, services, digital and physical products, coaching sessions, group programs, retreats, and any other offerings—whether accessed online, in person, or through third-party platforms.
2. Ownership and Intellectual Property
All content, materials, programs, videos, audio, text, images, logos, service marks, and trademarks displayed on this website or in any of our offerings are the sole property of Kaleidoscope Transformation Collective or its licensors and are protected under U.S. and international intellectual property law. You may not copy, reproduce, record (audio, visual or both) share, or distribute our content without written permission.
3. License to Use Services
We grant you a limited, non-transferable, revocable license to use our materials for your personal, non-commercial use only. This license does not grant permission to resell, reproduce, publicly distribute, or modify any content.
4. Acceptable Use
You agree to use our website and services only for lawful purposes; refrain from engaging in harassing, illegal, defamatory, or harmful behavior; not upload viruses, malicious code, or attempt unauthorized access; respect our technology, integrity, and other users.
5. AI Tools, Recordings & Client Consent
To support client integration, note-taking, and overall quality of service, we may use AI-powered tools such as automated note-takers, transcribers, and summarizers (e.g., Fathom, Otter.ai, Fireflies, or similar platforms).
By engaging in private or group sessions, coaching, events, or programs, you understand and consent that:
Sessions may be recorded (audio or video) and transcribed using AI tools
These recordings and transcripts are for internal use only—including session documentation, quality assurance, training, and your ongoing transformation
You may receive a recording of your own Solignment Embodiment recording for your own ongoing development, and you are encouraged to review it
You may request not to be recorded by notifying us in writing before your session
Recordings are securely stored and not shared publicly without your written permission
You retain ownership of your personal stories and experiences; we will always honor your boundaries and privacy
If you do not consent to any part of this practice, please let us know prior to beginning services so we can accommodate your preferences.
6. Health, Wellness & Results Disclaimer
Our services are not medical, therapeutic, or psychological treatment. All offerings are for educational, informational, and transformational purposes only. You are responsible for consulting with your healthcare provider before making any changes to your physical, mental, or emotional care.
Results are not guaranteed, and testimonials represent individual client experiences only. No promise is implied.
7. Service Interruptions
We may modify or discontinue services at any time due to technical updates, business changes, or force majeure events (e.g., power outages, illness, travel disruptions). We are not liable for temporary interruptions in service.
8. Payment Terms & Refunds
All sales are subject to our Refund Policy. By making a purchase, you agree to fulfill all payment terms (including any selected payment plans).
Deposits for high-tier programs, retreats, and coaching are non-refundable unless otherwise specified. Refund exceptions are outlined in detail in the Refund Policy.
9. External Links & Third-Party Services
We may link to third-party tools or platforms (e.g., Zoom, payment gateways, coaching portals). We are not responsible for the content, security, or practices of these external services.
10. Limitation of Liability
To the extent allowed by law, we are not liable for direct, indirect, or consequential damages resulting from your use of our site or services. In any case, our maximum liability shall not exceed the amount you paid to us for the service in question.
11. Indemnification
You agree to defend, indemnify, and hold harmless Kaleidoscope Transformation Collective and its team members from any claims, damages, or losses arising from your misuse of the website, violation of these Terms, or infringement of any third-party rights.
12. Dispute Resolution & Governing Law
These Terms are governed by the laws of the State of Idaho, United States. Any disputes shall be resolved through binding arbitration in Idaho in accordance with the rules of the American Arbitration Association. Each party shall bear its own legal costs.
13. Severability
If any provision of these Terms is found to be invalid, the remaining provisions will remain in full force and effect.
14. Changes to These Terms
We may revise these Terms at any time. Updates will be posted here, and your continued use of the website or services constitutes your acceptance of any changes.
15. Contact Us
For any questions or concerns about these Terms, contact me
Disclaimer
The information presented and available for download on this web site is provided for educational purposes and is not intended to provide medical advice, diagnose, treat, or cure any health conditions, or be construed as a therapeutic recommendation or prescription for any disease or symptom.
Viewers should not attempt self-diagnosis or self-treatment of any kind, and should not discontinue any medication or therapy or make any health-related decisions without the advice of a licensed medical physician.
Kimberley Seitz disclaims any liability, loss, or risk incurred, directly or indirectly, as a result of the use and application of the contents of this site. If you are unwilling to be bound by this disclaimer, you should not view this site.
Cancellation & Booking Policy
Effective 7/22/2025
At Kaleidoscope Transformation Collective, I deeply value the commitment and energy you bring to your healing and growth. In honoring both your journey and the integrity of this work, I’ve created the following policy to support clarity, consistency, and mutual respect.
Booking Appointments
All sessions are by appointment only and must be booked through the online calendar. When booking, please select a time when you can be fully present, uninterrupted, and grounded for the duration of the session. Full payment is required at the time of booking unless you are part of a prepaid package or coaching agreement.
Time Zone Clarity
All sessions are displayed in your local time zone when booking. Please double-check your calendar invite or booking confirmation to ensure the correct time. If you are traveling or in a different time zone, it is your responsibility to make sure you are booking and joining the session at the correct time.
Session Timing
Sessions begin and end promptly at the scheduled time.
If you arrive late (less than 15 minutes from the start time), the session will still end at the originally scheduled time to honor both of our commitments.
Late Arrival Policy
If you are more than 15 minutes late to your session without communication, the session is considered a no-show and will not be refunded or rescheduled. If you are running behind, please email or message as soon as possible so we can determine the best course of action.
Rescheduling & Cancellations
Life happens—and I understand that unexpected situations can arise.
- You may reschedule or cancel your session with a minimum of 24 hours' notice via the booking system. Please note that your sessions must still all be completed within the timeline associated with the coaching package you purchased. Unused sessions are forfeited.
Cancellations made with less than 24 hours' notice will not be refunded or rescheduled unless it is a true emergency.
If you need to reschedule within the 24-hour window, you may be offered one courtesy reschedule depending on availability, at my discretion.
No-Shows
If you miss your session without notice, it will be considered a no-show and will not be refunded or rescheduled.
Repeated no-shows may result in termination of services.
Package Sessions & Expiration
Prepaid sessions and packages are valid from the date of purchase in accordance with the agreement of that package.
It is your responsibility to schedule your sessions within the timeframe of your package.
Refund Policy
Due to the nature of this deep and transformational work, all sales are final and non-refundable.
Emergencies & Compassion Clause
If you are experiencing a genuine emergency (health crisis, family emergency, etc.), please reach out as soon as possible.
I will always do my best to respond with care and flexibility while maintaining the integrity of this work.
Privacy Policy
Effective 7/22/2025
Kaleidoscope Transformation Collective (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your information with care, integrity, and respect. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, services, coaching programs, digital products, and experiences.
By using our website or engaging with our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
Name, email address, phone number
Billing and payment details
Account or profile information
Information shared during coaching sessions (1:1 or group)
Messages, forms, or inquiries submitted through our site
Sensitive Personal Information
Because of the nature of this work, you may choose to share personal, emotional, or life experiences during sessions or communications. This information is handled with care and confidentiality as outlined in this policy.
Automatically Collected Information
IP address
Browser type and device data
Website usage and analytics data
Cookies and tracking technologies
2. How We Collect Information
We collect information when you:
Book or participate in coaching sessions or programs
Purchase products or services
Fill out forms or surveys
Communicate with us via email or messaging
Use or browse our website
3. How We Use Your Information
We use your information to:
Deliver coaching services, programs, and products
Communicate with you about your sessions, purchases, or updates
Process payments and manage your account
Improve our services and client experience
Maintain records for internal documentation, quality, and training
Comply with legal and regulatory obligations
4. AI Tools, Recordings, and Session Data
To support clarity, integration, and quality of service, we may use AI-supported tools, including transcription, note-taking, and summarization platforms.
By engaging in our services, you understand and agree that:
Sessions (1:1 or group) may be recorded and transcribed
AI tools may be used to generate summaries or notes
These recordings and transcripts are used for internal purposes such as documentation, integration support, and service refinement
You may receive recordings of your own sessions for personal use with the exception of MindMovie coaching sessions, which include proprietary software. A summary could be provided upon request.
We do not share recordings or transcripts publicly without your explicit written consent.
If you prefer not to be recorded or transcribed, you may request this in writing prior to your session.
AI tools are used to support the work, but they do not replace professional judgment, and outputs may not always be complete or error-free.
5. Group Programs and Shared Spaces
In group coaching programs, workshops, or events:
Other participants may hear or see information you choose to share
We cannot guarantee confidentiality from other participants
You are responsible for what you choose to disclose in group settings
We ask all participants to respect one another’s privacy, but participation carries inherent shared-space risks.
6. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party providers who support our business operations, including:
Video conferencing platforms (e.g., Zoom)
Payment processors
Email and communication systems
CRM and client management systems
AI tools used for transcription or summaries
These providers are only given access necessary to perform their functions and are expected to protect your data.
7. Data Retention
We retain your information only as long as necessary to:
Provide services and support your experience
Maintain business and legal records
Comply with legal obligations
Typical retention may include:
Client records: up to 7 years
Session recordings: retained for a limited period unless requested otherwise
Communication records: as needed for business operations
You may request deletion of your data where legally permitted.
8. Data Security
We take reasonable measures to protect your information, including secure platforms and controlled access.
However, no system is completely secure. While we do our best to safeguard your data, we cannot guarantee absolute security.
9. International Users
Our services are operated from the United States but may be accessed globally.
By using our services, you understand that your information may be transferred to and processed in the United States or other jurisdictions.
10. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Withdraw consent
Restrict or object to processing
Request data portability
To exercise these rights, contact us at:
www.kaleidotransformation.com
11. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Understand user behavior
Enhance your experience
You may adjust your browser settings to disable cookies if desired.
12. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
13. Updates to This Policy
We may update this Privacy Policy as needed.
Changes will be posted on this page with an updated effective date.
14. Contact Information
If you have questions about this Privacy Policy or how your data is handled, contact:
Kaleidoscope Transformation Collective
Refund Policy
Effective Date: 7/22/2025
Applies To: All purchases made through KaleidoTransformation.com, during events (online or in person), by phone, or any other method.
Jurisdiction: Based in Idaho, USA. This policy applies to clients around the world in accordance with local consumer protection laws.
1. Welcome & General Statement
We’re so happy you’re here. Your growth and satisfaction matter deeply to us. At Kaleidoscope Transformation Collective, we offer high-quality coaching, healing, and educational programs intended to support deep inner transformation. While we are fully committed to delivering exceptional value, results are not guaranteed—because your personal outcomes depend on many individual factors, including your commitment, mindset, and integration.
All our offerings are for informational, educational, and transformational purposes only. You are solely responsible for your results. Testimonials shared on our site or social media are examples and do not guarantee specific results.
2. Digital Products
Includes: MindMovies, meditations, online courses, workshops, classes, masterclasses, PDF downloads, and other non-physical products. Solignment Embodiment™ sessions are conducted online and are part of the digital services offered as well.
All digital sales are final and non-refundable once delivered or accessed.
If you experience a technical issue, please contact [email protected] within 7 days, and we will do our best to resolve it.
3. Live Group Programs (Challenges, Group Coaching, Summits, Masterminds)
Your commitment impacts the energetic container we hold. Therefore:
All sales are final for group programs. No refunds, partial credits, or rollovers are issued once the program begins, regardless of attendance or participation.
If your program includes a VIP or premium tier, refund eligibility will follow strict participation requirements (outlined in writing at the time of purchase--if applicable)
Example: For certain VIP Challenges, a refund may be requested after the challenge ends if:
You attend all sessions with your camera on
You complete and submit all assignments by the deadline
You submit a formal refund request with supporting documentation
Exceptions may be made for duplicate accidental purchases or administrative errors—before the program starts.
4. 1:1 Coaching & Solignment Embodiment™ Sessions
Refunds are not provided for 1:1 sessions or coaching packages once the first session has taken place or any materials have been delivered.
Rescheduling requires 24+ hours’ notice; otherwise, the session is forfeited.
If you enroll in a coaching package with a payment plan, you are agreeing to the full amount due—even if you discontinue participation. There are no refunds, partial or otherwise.
5. Premium Offerings & High-Ticket Programs
Deposits are non-refundable. For example, if you make a $2,000+ deposit toward a coaching program, retreat, or high-level experience, the deposit secures your space and is not eligible for a refund.
No Refunds. No Exceptions.
Remaining balances, whether paid via ACH, wire transfer, or payment plan, are final and non-refundable.
You may request that a deposit be applied to a future program (on a case-by-case basis).
6. Workshops, Webinars, and Short-Term Events
You may request a refund for virtual events up to 72 hours before the start (less transaction fees).
No refunds will be issued for no-shows or missed attendance. Replays may be available depending on the offering.
7. Retreats and In-Person Experiences
Retreats require extensive planning and upfront costs.
Deposits are always non-refundable.
Refunds for remaining payments follow this timeline: 60+ days before event: 50% refund (excluding deposit) 30–59 days: 25% refund (excluding deposit) <30 days: No refund
Travel Insurance is strongly recommended.
We are not liable for travel disruptions, illness, or force majeure events. You may transfer your registration to someone else with prior written approval.
8. Physical Products
Refunds are only issued once the product is returned in original, unused condition.
If multiple copies were accidentally purchased but have not shipped, a refund may be granted.
Shipping delays (especially international) are not grounds for a refund.
If we made a shipping error, we’ll gladly send a replacement or issue a refund.
If customer error occurred (e.g., wrong address), we’ll resend the package after confirming the new address. Customer pays additional shipping.
9. Payment Plans & Third-Party Financing
If you choose a payment plan, you are responsible for completing all agreed-upon payments. If any payment fails, your access may be suspended and you will still owe the full remaining balance.
If using a third-party lender (including one suggested by us), you acknowledge that:
You are solely responsible for your financial agreement with them.
We are not liable for your loan terms or experience with the lender.
10. Media Consent at Events
By attending any live or online event hosted by Kaleidoscope Transformation Collective, you grant us permission to:
Photograph, film, or audio record you
Use your name, image, likeness, voice, and statements
Publish them for promotional, educational, or commercial purposes in any format, now or in the future
No compensation will be provided, and you waive the right to review or approve the final product.
11. Force Majeure
We are not responsible for failure or delay in service due to events outside our control, including but not limited to: acts of God, natural disasters, pandemics, war, government restrictions, internet outages, or other unforeseen disruptions.
12. How to Request a Refund (If Applicable)
Email Kimberley with:
Your name
Purchase details (program name, date)
Reason for request
Any required documentation (e.g., completed challenge homework)
Response Time: Within 3–5 business days
Refund Processing (if approved): 7–10 business days
13. Modifications
We reserve the right to update this policy at any time. Continued use of our website or services indicates acceptance of the most current version.
14. Use of AI Tools and Automated Note-Takers
As part of our commitment to providing high-quality service and ensuring clarity, we may use AI-powered tools—such as automated note-takers, transcription software, and intelligent assistants—to enhance the client experience. This includes tools that may record and transcribe sessions for documentation, integration support, or content creation.
By participating in coaching sessions, embodiment work, group calls, or events (virtual or in-person), you acknowledge and agree that:
Your sessions may be recorded and transcribed using AI-powered platforms, strictly for the purpose of supporting your transformation, refining our services, or internal training.
Any notes or summaries generated are confidential and will not be shared publicly without your written consent.
You may receive your own AI recording of your Solignment Embodiment™ session, and you are encouraged to download and refer to it for your own ongoing development.
You may request not to be recorded or transcribed at any time by emailing Kimberley
All recordings are stored securely and used in accordance with applicable data protection laws (e.g., GDPR, CCPA).
We respect your privacy and your boundaries. If you have questions or would like to opt out of this practice, please let us know before your session.
Have Questions?
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© 2026. Kaleidoscope Transformation Collective . All Rights Reserved. ~ Terms / Policy